Boehringer Ingelheim Privacy Policy Statement
Last Updated: July 12, 2022.
We have updated our Privacy Policy Statement (“Privacy Statement”). Our updated Privacy Statement is designed to provide greater transparency into our privacy practices and principles, in a new format that is easier to navigate, read and understand. We continue to treat information you provide to us about yourself (“Personal Data”) with care and respect.
Please Contact Us if you have questions or concerns.
Welcome
Thank you for visiting this Boehringer Ingelheim US (“BI”) website. Your privacy is important to us. To better protect your privacy we provide this notice to explain our practices related to and the choices you can make about the way your information is collected and used by BI in the course of your use of this website or other interactions with us. If you are a California resident, you can learn more about Personal Data we collect from or about you through both your online and offline interactions with BI’s products or services in the Supplemental Notice for California Consumers section by clicking here.
This website and our business change frequently. As a result, at times it may be necessary for us to make changes to this Privacy Statement. BI reserves the right to modify this Privacy Statement at any time without prior notice. Please review this Privacy Statement periodically, and especially before you provide any Personal Data to us. Your continued use of this website after any changes or revisions to this Privacy Statement indicates your agreement with the terms of the revised Privacy Statement.
Contents
What do you mean by "Personal Data"?
For what reasons might I share Personal Data with BI?
What is BI’s policy on Personal Data shared by children under 18 years old?
How does BI’s website automatically collect information from me?
How will BI use the Personal Data I share?
With whom may BI share my Personal Data?
How does BI protect my Personal Data?
How long will BI retain my Personal Data?
Supplementary notice for California residents
What do you mean by "Personal Data"?
Personal Data means any information, in digital, hard copy, or biometric form, that can be used alone or together with other information to directly or indirectly identify a specific living person. Personal Data includes pseudonymized, encrypted, and publicly available Personal Data. It does not include anonymized data.
For what reasons might I share Personal Data with BI?
You may share Personal Data to receive information, opportunities, updates, or special offers from BI and its business partners. You may also contact us regarding our products or services, or someone may request products or services from us on your behalf. You might seek enrollment in one of our programs or be part of a patient or provider community that we support. In addition, some areas of this website offer interactive content, including patient education and support. Users of this website may choose to provide Personal Data to BI to take advantage of these features.
California residents can learn more about how we may use the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.
What is BI’s policy on Personal Data shared by children under 18 years old?
BI is committed to protecting the privacy of children. We do not intend to collect Personal Data from children under 18 years old without the express consent of the child’s parent or guardian. If there is reason to believe that a child has provided us with Personal Data without parent or guardian consent, the parent or guardian of that child may Contact Us to request deletion of the data.
How does BI’s website automatically collect information from me?
To enhance your experience with our website, many of our web pages use cookies or other methods of automatically collecting information from website visitors. Cookies are text files that we place in your computer's browser to store your preferences. The information we gather through cookies and other methods, may become associated with other Personal Data about you if you choose to provide this information to us by, for example, registering with our website. Once you provide our website with Personal Data, this information may be linked to data stored in the cookie or collected about you through other means.
Examples of information we collect automatically through cookies may include:
- First-party cookie support (whether you allow us to place a cookie on your computer)
- Visitor ID (provided by a cookie we place on your computer when possible)
- Date and time of visit
- Regional and language settings (to determine which country you are in)
- Operating System (Windows, OS X, Linux, iOS, Android etc.)
- Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)
- Screen Resolution (1280x1024, 1024x768, etc.)
- JavaScript support
- Java support
- IP address (your computer’s address on the internet)
- The title of the page you are viewing
- The URL of the page you are viewing
Our web pages use both session cookies, which expire when your browser is closed, and persistent cookies, which are stored in your browser until they are erased or expire.
Cookies and other technologies help us understand site usage, such as pages viewed, days and times the site is visited, and frequency of visits, which helps us to improve the content and offerings on our site. We may use this information to personalize your experience on our web pages (i.e. to recognize you by name when you return to our site or save your password in password-protected areas). We also may use this information, alone or in combination with other Personal Data, to offer you programs, products or services.
In addition to the above, BI may use information collected through cookies in order to provide you with relevant advertising and product information of interest after you leave Our website. You can opt-out of that tracking by going to the Network Advertising Initiative’s (NAI) website and opting out of tracking by advertising networks, which may include, but not be limited to Google DoubleClick, AdRoll, and BrightRoll. The NAI’s website can be found here. Please understand that if you decide to opt out, you will still receive advertising online, but it may not be relevant to your interests or targeted based on your internet browsing activity.
We do not currently respond to browsers’ Do Not Track signals with respect to Our Websites and Apps.
How will BI use the Personal Data I share?
We use Personal Data you provide, in accordance with your indicated preferences, to respond to requests that you make of us. We may also refer to your information to better understand your needs and how to improve our websites, products and services. We may also use the information to contact you, including providing you with information, opportunities, updates, and special offers from BI and our business partners. We also use Personal Data to prepare for and conduct research, monitor the safety and efficacy of our products or services, and comply with legal obligations, regulatory requirements, and our own policies and procedures.
California residents can learn more about how we may use the Personal Data we collect from or about you in the Supplemental Notice for California Consumers section by clicking here.
With whom may BI share my Personal Data?
BI may share Personal Data with other entities such as our parent company, its affiliates, our business partners and other outside companies for the purposes described in this Privacy Statement.
In addition, BI may share Personal Data about you with other entities in order to:
- Have third parties provide services on our behalf, in accordance with permissions granted
- In connection with a sale, reorganization, joint venture, or other related business transaction
- Administer this site (for example, information you submit may be processed through our web hosting company)
- Comply with our legal and regulatory obligations, and ensure compliance with the requirements of our policies and procedures (for example, to answer a subpoena)
- Prevent fraud or physical harm
- With Your consent or at Your direction or request
We do not disclose Your Personal Data to third parties for purposes of third party marketing and We do not sell your Personal Data.
Since BI is a company acting around the globe, your Personal Data may be transferred across national borders and may be accessed from countries with different laws providing varying degrees of legal protection for your Personal Data. Regardless of where your data may be accessed, BI will undertake commercially reasonable steps to protect your Personal Data and will comply with local laws and regulations pertaining to data collection and use.
California residents can learn more about how we may disclose the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.
How does BI protect my Personal Data?
BI has implemented reasonable precautions, including technical, physical, and administrative safeguards, to protect Personal Data collected through this website. Please be aware that regardless of the safeguards in place, no organization, including BI, can completely guarantee that your Personal Data are secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. In the event that BI becomes aware that Personal Data submitted on this website has been compromised, BI will take steps to resolve the incident in accordance with applicable laws and regulations.
How long will BI retain my Personal Data?
BI will only retain your Personal Data for as long as they are necessary to fulfill the purposes for which they are collected or to satisfy a legal obligation imposed on BI. Personal Data that are no longer needed for the above purposes will be deleted or anonymized. In the event BI will retain and use Personal Data for purposes not covered by the original notice, we will provide you with additional notice.
Contact Us
If you have any questions about Our Privacy Statement, the Online Services or rights you have in connection with your personal information, you may contact Us using Our email us.privacy@boehringer-ingelheim.com or by mail at:
Boehringer Ingelheim USA Corporation 900 Ridgebury Road
Ridgefield, CT 06877
Phone: 1-800-243-0127
Boehringer Ingelheim Animal Health USA Inc. 3239 Satellite Blvd NW
Duluth, GA 30096
Phone: 1-800-325-9167
BI Privacy Policy
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Why? |
The California Consumer Privacy Act of 2018 (CCPA) gives California residents the right to know what Personal Information BI collects about them, including whether it is being sold or disclosed to third parties. The CCPA also grants certain rights to California residents, including the right to delete their Personal Information (subject to certain exceptions) and the right to prevent BI from selling their Personal Information. Companies are prohibited from retaliating or discriminating against consumers for exercising their rights under the CCPA. All companies need to collect and share consumers’ Personal Information for everyday business purposes, marketing, and maintenance of the safety, security, and integrity of their websites and other assets, among other reasons. This Supplemental Notice provides the information required under the CCPA and applies to both BI’s online and offline activities. For more information about how we collect, use, and share information through our websites and online services, please review our BI Privacy Policy. |
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What? |
The types of Personal Information we collect, disclose, and sell depends on your relationship and interaction with BI. Please review the Consumer Type below that applies to your relationship or interaction with BI to learn about the categories of Personal Information we have collected about you in the preceding 12 months, along with the categories of sources from which the Personal Information was collected, the purpose for collecting or selling the Personal Information, the categories of third parties with whom we share the Personal Information, and if we sell the information, the categories of third parties to whom we sell it. If you interact with BI in more than one way, please review each Consumer Type below that applies to you in order to learn about the Personal Information we collect and how we use and share it in connection with each particular relationship. In addition to the purposes for collecting and sharing Personal Information described under each Consumer Type below, BI collects and discloses any and all Personal Information (regardless of your relationship or interaction with us) as necessary or appropriate to: comply with laws and regulations; monitor, investigate potential breaches of, and enforce compliance with BI policies and procedures and legal and regulatory requirements; comply with civil, criminal, judicial, or regulatory inquiries, investigations, subpoenas, or summons; and exercise or defend the legal rights of BI and its employees, affiliates, customers, contractors, and agents. |
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Personal Information |
In this Supplemental Notice, “Personal Information” (or “PI”) means any information that identifies, relates to, describes, or is capable of being associated with you or your household, whether directly or indirectly. In the charts below, we use the following Categories of Personal Information to describe the Personal Information we collect, use, and share about consumers:
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Your Rights |
If you are a California resident, you have the following rights under the CCPA with respect to your Personal Information:
You can exercise your rights by emailing us.privacy@boehringer-ingelheim.com or please click here. VERIFICATION: We value the security and confidentiality of your Personal Data. Therefore, if you exercise your right to notice, right of access, or right to deletion, we must first verify your identify to make sure that you are the person about whom we have collected Personal Data. We verify every request carefully.
You may also authorize someone else to submit these requests on your behalf. To do so, you may designate directly with us another person who may act on your behalf by providing us with a notarized copy of power of attorney, or ask the authorized agent to provide us with a copy of your written permission and a scanned copy of their own government-issued ID. |
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Contact Us |
Email mail us at us.privacy@boehringer-ingelheim.com to contact us with questions regarding this Supplemental Notice. California residents who are unable to review or access this Supplemental Notice due to a disability may contact us to request access this Supplemental Notice an alternative format. |
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Patients and Caregivers
Categories of PI Collected |
Sources of PI |
Purposes for Collecting or Sharing PI |
Third Parties to Whom We Disclose PI |
Third Parties to Whom We Sell PI |
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Identifiers, Health Insurance Information, Financial Information, Medical Information, Protected Characteristics, Commercial Information, Network Activity Data, Geolocation Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences |
Directly from consumer or consumer’s caregiver |
To administer BI websites |
Service Providers |
We share inferences, network activity data, IP addresses, commercial information, and other online identifiers with marketing vendors to provide consumers with online advertising that is more relevant. |
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We sell and disclose deidentified patient information derived from patient information that was originally collected, created, transmitted, or maintained by an entity regulated by the Health Insurance Portability and Accountability Act (HIPAA), the Confidentiality Of Medical Information Act (CMIA), or the Federal Policy for the Protection of Human Subjects, also known as the Common Rule. Such information was either deidentified pursuant to the HIPAA expert determination method, as described in 45 C.F.R. § 164.514(b)(1) or the HIPAA safe harbor method, as described in 45 C.F.R. § 164.514(b)(2). |
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Healthcare Providers
Categories of PI Collected |
Sources of PI |
Purposes for Collecting or Sharing PI |
Third Parties to Whom We Disclose PI |
Third Parties to Whom We Sell PI |
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Identifiers, Protected Characteristics, Commercial Information, Network Activity Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences |
Directly from consumer or the consumer’s patient |
To administer BI websites |
Service Providers |
We share inferences, network activity data, IP addresses, commercial information, and other online identifiers with marketing vendors to provide consumers with online advertising that is more relevant. |
Website Users, Grant Applicants and Recipients, and Others
Categories of PI Collected |
Sources of PI |
Purposes for Collecting or Sharing PI |
Third Parties to Whom We Disclose PI |
Third Parties to Whom We Sell PI |
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| Identifiers, Financial Information, Medical Information, Protected Characteristics, Network Activity Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences | Directly from consumer | To administer BI websites To contact consumers and provide consumers with information, updates, opportunities, or special offers from BI and its business partners To evaluate eligibility for BI programs and services To improve BI’s websites, products, and services, including monitoring the safety and efficacy of our products To manage attendance at events and activities we host or sponsor To meet legal requirements and ensure compliance with BI policies and procedures To plan and manage business activities, including management of consumer relationships and BI personnel that interact with consumers To prepare for and conduct research related to medical conditions, treatments, and therapies To prevent fraud or physical harm To provide a consumer with products or services that the consumer requests from us |
Service Providers Government Entities |
We share inferences, network activity data, IP addresses, other online identifiers, and associated information with marketing vendors to provide consumers with online advertising that is more relevant |